Hi, it's a pleasure to meet you.
"David's optimistic and collaborative approach fosters trust and makes him a valued bridge between clinical teams and EPDD, especially in a space where that connection hasn’t always felt strong."
"On top of his talent, David always brings a great attitude to our collaborations. His positivity is contagious and makes working together much more enjoyable and productive. He's a fantastic partner, and I genuinely love working with him on projects."
"David consistently demonstrates active listening skills, ensuring he fully understands the team's needs before proposing creative and insightful ideas for new tools. His commitment to deeply understanding the requirements is key to building a better product, and his contributions are greatly valued."
"On top of his talent, David always brings a great attitude to our collaborations. His positivity is contagious and makes working together much more enjoyable and productive. He's a fantastic partner, and I genuinely love working with him on projects."

Included Health

Oct 19 - Present
San Francisco Bay Area

Staff Product Designer + Design Manager + Mentor

  • Unified fragmented referral workflows post-acquisition, eliminating rework and driving operational consistency across care teams.
  • Built the company’s first design system, accelerating delivery and strengthening trust across product and engineering.
  • Founded and led Dot, a generative AI initiative focused on safe, scalable member-facing experiences across sensitive health moments.
  • Redesigned our clinical platform , Care App used by thousands of coordinators—cut training time, improved quality, and delivered 10/10 CSAT.
  • On the Care App and Concierge Referral projects, reduced time to delivery by 20% through smart design decisions and flow architecture—streamlining complex processes, building intentional paths through the experience, and aligning with clinicians, engineering, and operations to ensure clarity and speed.
  • Established the Animation Guild and mentorship programs to level up design maturity and team culture.

Zoosk

Jan 2018 - Oct 2019
San Francisco Bay Area

Sr. Product Designer

  • Led the redesign of Zoosk’s core product experience, increasing engagement and profile views through a more modern and human-centered UI.
  • Directed the rollout of machine learning features to improve match relevance and content personalization.
  • Drove the build of Lively, Zoosk’s sister app, which was one of the first dating platforms to introduce video meetings as a core feature.
  • Developed early 360° AR campaigns to explore immersive brand storytelling ahead of market trends.
  • Presented Zoosk’s redesign strategy at SF Design Week, highlighting the blend of product, creative, and experimentation.
  • Partnered with marketing and brand to ensure visual and messaging consistency across product and campaigns.
  • Redesigned the company website and optimized the in-app paywall experience.
  • Created brand and marketing assets across multiple departments.
  • Worked with growth teams to improve consistency across lifecycle and acquisition channels.

Zoosk

Jan 2017 - Jan 2018
San Francisco Bay Area

Sr. Brand Experience Designer + Marketing + Product

  • Reimagined the mobile experience for 40M+ users, increasing engagement by 35%.
  • Co-led launch of Lively, a new video-first dating app, driving 500K downloads and expanding Zoosk’s product portfolio.
  • Designed and tested growth experiments that boosted conversion by 28% across paid and organic channels.
  • Redesigned our clinical platform , Care App used by thousands of coordinators—cut training time, improved quality, and delivered 10/10 CSAT.
  • On the Care App and Concierge Referral projects, reduced time to delivery by 20% through smart design decisions and flow architecture—streamlining complex processes, building intentional paths through the experience, and aligning with clinicians, engineering, and operations to ensure clarity and speed.
  • Cut customer acquisition costs by 45% by redesigning Facebook creative in partnership with their ad team.
  • Directed immersive campaigns—including a VR experience with over 2M views—that modernized the brand and drove earned media.

Zoosk

Oct 2015 - Jan 2017
San Francisco Bay Area

Sr. Visual Designer + Art Director

  • Led the strategic overhaul of Zoosk’s microsite ecosystem—audited hundreds of pages, reduced them to 40 high-performing templates, and created a feedback loop between design, marketing, and performance data.
  • Built tighter alignment between product and marketing teams to ensure ads connected more naturally to in-product experience and brand tone.
  • Directed campaign creative across paid media, landing pages, and email, balancing speed with consistency across touchpoints.
  • Established testing systems to identify creative patterns that drove engagement, helping guide future campaign direction.

Brand experience to human experience

My early tenure at experiential agencies taught me to merge storytelling, technology, and emotion to craft immersive brand experiences, often using technologies years before they reached consumers. That early exposure shaped how I understand how people respond to new tools and ideas like AI and AR.As my career evolved, I felt compelled to move into the tech space to make a deeper, more personal impact. Within this space I’ve been able to fulfill that goal by using the same creative and human-centered mindset to help people navigate the world around them, build meaningful connections, and access better healthcare experiences. It’s also what drives my commitment to mentorship—helping emerging designers find their voice and refine their craft so they too can create work that makes a difference.

Kenwood Experiences

Aug 2011 - Oct 2015
San Francisco Bay Area

Sr. Production Artist + Art Director

  • Directed award winning creative campaigns and packaging for clients including Adobe, Dell, Deep Silver, and Square Enix
  • Led design for global product launches, experiential events, and brand activations across digital and physical environments
  • Worked with emerging technology like Oculus and early AR and VR well before mainstream adoption. Scrappy problem solving and experimentation were core to the process
  • Produced 30 second TV spots, interactive digital campaigns, and large scale installations on fast-moving timelines
  • Some clients kept the creative after the activations were over, including framed pieces in their offices following award winning booth campaigns

EMI

Oct 2009 - Oct 2014
Washington D.C + Remote

Visual Designer + Art Director

  • Directed creative across TV, print, and digital for brands like HBO, W Hotels, and Hulu.
  • Led hybrid teams and collaborated directly with execs to align campaign work to broader brand goals.
  • Strengthened client relationships by acting as both hands-on lead and strategic design partner.
  • On the Care App and Concierge Referral projects, reduced time to delivery by 20% through smart design decisions and flow architecture—streamlining complex processes, building intentional paths through the experience, and aligning with clinicians, engineering, and operations to ensure clarity and speed.

Freelance

Jan 2006 - Present
Remote

Brand Experience Consultant

  • Created award-winning brand and product experiences with a focus on accessibility and usability
  • Collaborated with teams across tech, healthcare, nonprofit, and entertainment to bring ideas from concept to launch
  • Designed motion and digital experiences that gave brands personality while remaining inclusive and easy to use
  • Built flexible design systems that kept work consistent without limiting creativity
  • Helped founders, designers, and engineers align around clear, purposeful outcomes
  • Helped designers build confidence, sharpen their eye, and design with thinking like accessibility in mind

Expertise & Focus

  • Leading product and design strategy that brings clarity and momentum to complex teams
  • Guiding responsible use of AI systems and LLMs while staying curious about what’s next
  • Building strong partnerships across design, product, and engineering to ship meaningful work
  • Mentoring designers and teams to grow confidence, craft, and collaboration
  • Infusing motion, branding, and inclusive design with heart and personality
  • Building systems that empower teams and make great work repeatable

Awards

Remote
  • Ex Gold Award- 2015
  • Ex Gold Award- 2011
  • Complex best booth award - Second Place
  • Complex best booth award - Fifth place

Capabilities

  • AI & AR Design (since 2016)
  • Product & System Design
  • Design Systems
  • Motion & Interaction Design
  • Brand & Identity
  • Visual & Motion Design
  • Web Design
  • Illustration & Iconography
  • Team Workshops & Facilitation
  • Mentorship & Career Guidance
  • Systems thinking at scale: design systems, training, tooling
Let’s work together!
Designed and coded with by David Moore. Copyright 2023. All rights reserved.